01782 827 827 info@acorntraining.co.uk

Our Policies

To learn more about our important policies, please click on the tabs:

SafeguardingEquality and DiversityModern SlaveryCompliments and ComplaintsGDPRGeneral Organisation Privacy NoticeLearning through Covid-19 RestrictionsCookiesSubcontractingCarbon ReductionWhistleblowingHealth & SafetyMenopause

Acorn Training Ltd is committed to safeguarding and promoting the welfare of all its learners / customers / service users.  We believe that:

  • All children / young people and adults at risk have the right to be protected from harm;
  • Learners / customers / service users need to be safe and to feel safe when accessing our services
  • Learners / customers / service users need support which matches their individual needs, including those who may have experienced abuse; 
  • Learners / customers / service users have the right to speak freely and voice their values and beliefs;
  • All Learners / customers / service users must be encouraged to respect each other’s values and support each other;
  • All Learners / customers / service users have the right to be supported to meet their emotional, and social needs as well as their educational needs – a happy healthy sociable child / young person will achieve better educationally and adults at risk remain safe and independent;
  • Our services can and do contribute to the prevention of abuse, victimisation, bullying, exploitation, extreme behaviours, discriminatory views and risk-taking behaviours; and
  • All employee and visitors have an important role to play in safeguarding Learners / customers / service users and protecting them from abuse.

Our Safeguarding Policy further explains the important steps we take to prevent risk. 

Acorn Training Ltd aims to design and implement policy documents that meet the diverse needs of our service, population and workforce, ensuring that none are placed at a disadvantage over others.

It takes into account the provisions of the Equality Act 2010 and promotes equal opportunities for all.

This document has been assessed to ensure that no one receives less favourable treatment on the protected characteristics of their age, disability, sex (gender), gender reassignment, sexual orientation, marriage and civil partnership, race, religion or belief, pregnancy and maternity.

In carrying out its functions, Acorn Training Ltd must have due regard to the different needs of different protected equality groups.

This applies to all the activities for which Acorn Training Ltd is responsible, including policy development and review.

Our policy explains how we ensure equal opportunities for all. 

This statement sets out Acorn Training Ltd actions to understand all potential modern slavery risks related to its business and to put in place steps that are aimed at ensuring that there is no slavery or human trafficking in its own business and its supply chains. This statement relates to actions and activities during the financial year 1 April 2024 to 31 March 2025 and will be reviewed every year before its expiry.

As part of the employability, skills and justice sectors, the organisation recognises that it has a responsibility to take a robust approach to slavery and human trafficking.

The organisation is committed to preventing slavery and human trafficking in its corporate activities, and to ensuring that any supply chains are free from slavery and human trafficking.

This sets out the Formal Complaints Handling Procedure for Acorn Training Ltd. The Company is committed to providing its learners and customers with the best possible service across the whole range of its activities.
The quality of service that we provide is important and is monitored through the Quality Review and Self Assessment Process.

This describes the framework of a complaints handling procedure that we operate for our learners and customers should we fail to meet our standards of service.

Acorn Training Ltd is committed to compliance with the requirements of the General Data Protection Regulations 2018.

Acorn Training Ltd will therefore follow procedures which aim to ensure that all employees, elected members, contractors, agents, consultants, partners or other servants of the company who have access to any personal data held by or on behalf of the company, are fully aware of and abide by their duties under the General Data Protection Regulation 2018.

Our GDPR Policy explains how we handle this data.

Acorn Training Ltd is committed to protecting your personal information and respecting your privacy.

This notice explains when and why we might collect personal information from you and how we will store and use that information.

We may change this notice from time to time so please re-read the notice occasionally to ensure that you are happy with any changes. By continuing to use our website or access our services you are agreeing to be bound by this notice.

Acorn Training Ltd is committed to providing all learners and apprentices with a quality remote learning experience, following the updated Government guidance.

Acorn Training Ltd provide regular contact with all employer partners, working with them to understand the changing needs and challenges in their business during lockdown and agreeing appropriate flexible support.

Operations can continue by working with learners and apprentices while they are placed on furlough, providing support and motivation for their learning from home.

Please download the full document for a detailed explanation on how Acorn Training Ltd have adapted learning to navigate through the restrictions of the COVID-19 pandemic. 

Acorn Training Ltd uses cookies on  www.acorntraining.co.uk (the “Service”). By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.


Acorn Training Ltd works with a range of diverse cross-sector partners who add value and support us delivering better outcomes for our learners.

Acorn Training Ltd Limited is required by the Education and Skills Funding Agency (ESFA) to provide the following information in relation to subcontracted activity;

Acorn Training Ltd will, declare to the ESFA the amount of subcontracted provision undertaken, provide a declaration of the individual providers whom Acorn Training Ltd subcontract with, this information will be updated & published on the Acorn Training Ltd website on a yearly basis, additionally, ensuring that Acorn Training Ltd are within the guidelines set out by the ESFA with regards to having plans to have a cap on subcontracting of up to a maximum of 25% per funding stream by August 2022.


In 2019, the UK became the first major economy to adopt a legal commitment to
achieve ‘Net Zero’ carbon emissions by 2050.

Government provide a Technical standard for Completion of Carbon Reduction
plans, which sets out how suppliers’ plans can be considered in the procurement of
in-scope central Government contracts (subject to the Public contracts Regulations
2015 and contracts in excess of £5 million per anum).

Whistleblowing denotes when a concerned person, such as a member of staff, stakeholder or customer raises concerns or reports suspected wrongdoing or malpractice within the Company. Officially this is called ‘making a disclosure in the public interest’.


Acorn’s Whistleblowing Policy recognises the key piece of legislation relating to Whistleblowing, which is the ‘Public Interest Disclosure Act 1998’, which protects employees and workers regardless of age and length of employment. Acorn recognises the amendment of the ‘Enterprise and Regulatory Reform Act 2013’, requiring employees to demonstrate they reasonably believe that the disclosure they are making is in the public interest.


It is the policy of Acorn Training Ltd, recognising its statutory duty, to conduct its business without, as far as is reasonably practicable, harming its staff, learners and visitors or the environment. The Company aims to discharge that duty to the best of its ability within the resources available, having due regard to its other statutory obligations.

The Officer who will have overall responsibility for the discharge of that duty will be the Managing Director. He will be assisted, within their respective spheres of responsibility, by the other members of the Directorate. It is, however, a fundamental aspect of the Company policy that health and safety responsibilities devolve on all employees.

The menopause policy sets out Acorn Training Ltd approach to female, trans and non-binary members of staff experiencing menopausal symptoms, and what support those employees can expect to receive during this time.

To download the full policy documents, please click on the links below:

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